


PC24 with inadequate staffing would be like a lighthouse without its beam – existing possibly, but deprived of its fundamental strength. Yet this healthcare provider has masterfully nurtured a workforce that represents its guiding philosophy: the six pillars that support their healthcare edifice.
Examine the complex network of services that PC24 creates across the community care environment. They run primary care services for tens of thousands, provide emergency primary care when regular surgeries are closed, perform nurse-led health screenings, and help residential care facilities.
In Liverpool, the committed healthcare workers of PC24 function with mindful attention – each gesture showcasing their steadfast dedication to healthcare excellence.
Chief Executive Officer Andrew Thompson, reviewing performance metrics on a dashboard, explains the unique philosophy that sets PC24 apart: "We believe that medicine is about people not just procedures. Our goal is to provide the best quality healthcare to the population we serve by attracting the finest professionals."
Beyond public view, PC24 cultivates a workplace culture that prioritizes staff wellbeing. Their rewards and benefits package reaches much deeper than mere monetary rewards. Comprehensive pension contributions enhance access to wellbeing programs to create an employment proposition as complete as the healthcare they provide.
Touring their clinical facilities, one notices the thoughtful elements that demonstrate a profound dedication to quality. The newly installed telephony system, created to improve communication, stands as testament to their progressive philosophy.
For PC24, excellence isn't simply a goal – it's demonstrable. The external validation confirms what staff already believe: this healthcare provider provides superior service.
When night falls, PC24's out-of-hours service begins operation. Here, Dr. Jennifer Williams manages calls redirected from NHS 111 with the same careful consideration that characterizes all PC24 interactions.



