Toll free numbers (800, 888, 877, etc.) empower customers to connect with businesses at no cost while providers handle the billing. But outdated systems often lead to revenue leaks, inaccurate charges and operational inefficiencies. NEON SOFT transforms this process with a cutting edge billing solution designed specifically for VoIP and telecom providers. Our platform delivers real time call tracking, automated invoicing and multi currency support, eliminating billing errors and boosting profitability. With features like fraud detection, customisable rate plans and live analytics, NEON SOFT ensures transparency, scalability and smooth integration.
Whether you are a startup or an established operator, our user friendly system simplifies toll free billing while enhancing customer experience. Ready to optimise your telecom operations? Discover how NEON SOFT can streamline your toll free billing today.
What is toll free billing?
A toll free number allows callers to reach businesses without incurring charges—instead, the called party (the business or service provider) bears the cost. These numbers typically start with prefixes like 800, 844, 855, 866, 877 and 888 in North America and are crucial for customer service, sales and support lines.
For telecom and VoIP providers, managing toll free billing efficiently is essential. It involves tracking call durations, applying accurate rates and ensuring effortless invoicing. Traditional billing systems often struggle with real time tracking and multi currency support, leading to revenue leakage and customer disputes.
Why toll free billing matters for telecom businesses?
Customer attraction
Businesses prefer toll free numbers to offer free support, boosting customer engagement.
Revenue stream
Telecom providers earn by charging subscribers for inbound calls.
Competitive edge
A robust billing system ensures accuracy, transparency and scalability.
Why choose NEON SOFT for toll free billing?
NEON SOFT provides a specialised billing solution designed for VoIP and telecom providers, ensuring effortless toll free number management.
Tailored for VoIP and telecom providers
NEON SOFT system is built specifically for telecom operators, supporting:
Multiple toll free prefixes (800, 888, 877, etc.).
Flexible rate plans for different destinations.
Smooth integration with existing telecom infrastructure.
Scalable and user friendly interface
Whether you are a startup or an established provider, NEON SOFT platform scales with your business. The intuitive dashboard makes it easy to:
Set up rate tables.
Monitor call traffic.
Generate invoices automatically.
Core features of NEON SOFT toll free billing solution
Real time call tracking and CDR processing
Live call monitoring with detailed call data records (CDRs).
Instant call logging for accurate billing.
Fraud detection to prevent unauthorised usage.
Accurate billing with customisable rate plans
Dynamic rate tables for different countries and carriers.
Per second or per minute billing options.
Automated tax and fee calculations.
Automatic invoice generation
Pre configured invoice templates.
Scheduled billing cycles (daily, weekly, monthly).
Multi currency support for global businesses.
Multi currency and multi tenant support
Bill customers in their preferred currency.
Support for resellers and wholesalers with separate billing accounts.
Benefits for telecom operators
Cost savings and revenue assurance
Eliminate billing errors with real time CDR processing.
Prevent revenue leakage with automated fraud alerts.
Enhanced customer experience
Transparent billing reduces disputes.
Self service portals for customers to check usage.
Improved operational efficiency
Reduce manual work with automated invoicing.
Centralised billing management for multiple services.
Live monitoring and reporting
NEON SOFT advanced dashboard provides real time visibility into call traffic, usage patterns and billing analytics. Telecom operators gain actionable insights through dynamic reports on call volumes, peak hours and revenue trends. The system also includes an intelligent alert mechanism that instantly flags unusual call patterns or threshold breaches, preventing revenue leakage and fraud.
Dashboards for usage and billing analytics
Real time traffic insights.
Custom reports on call volumes, peak hours and revenue trends.
Alert system for unusual usage
Instant notifications for suspicious call patterns.
Threshold based alerts to prevent bill shocks.
Support and maintenance
NEON SOFT ensures uninterrupted operations with 24/7 technical support from a dedicated team, guaranteeing swift resolution of billing or system issues. Regular updates keep the platform secure and competitive, with automated security patches and feature enhancements aligned with evolving industry standards.
24/7 technical support
Dedicated support team for troubleshooting.
Quick resolution of billing issues.
Regular system updates
Security patches to protect against fraud.
Feature enhancements based on industry trends.
How to Get Started with NEON SOFT
Getting started with NEON SOFT toll free billing solution is quick and hassle free. Simply follow these steps:
Contact Sales
Reach out to our team through email or phone to discuss your requirements.
Schedule a Demo
Book a personalised demo to see the platform in action.
Onboarding and Setup
Our experts will assist with system integration and configuration.
Training and Support
Access tutorials and 24/7 support to ensure smooth operations.
Go Live
Start billing efficiently with automated, real time toll free number management.
Request a demo
Ready to streamline your toll free billing? Book Your Live Demo Today.
