CRM hygiene refers to the ongoing practice of keeping customer data clean, accurate, and up to date within your CRM system. Good CRM hygiene ensures that sales, marketing, and support teams work with reliable information, leading to improved decision-making and better customer engagement. By regularly removing duplicates, correcting errors, and updating contact details, businesses can avoid miscommunication, wasted efforts, and missed opportunities. Strong CRM hygiene also enhances segmentation, targeting, and reporting accuracy. It boosts team productivity by eliminating clutter and ensuring that workflows run smoothly. For any organization looking to maximize the value of its CRM investment, prioritizing CRM hygiene is essential for driving growth and maintaining healthy customer relationships.
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