In today's digital-first landscape, automotive retail demands seamless, personalized experiences—both online and offline. Enter Tekion, a trailblazer in cloud-native, AI-powered automotive technology, designed to unify the entire retail ecosystem and elevate both consumer satisfaction and business performance.
A Next‑Gen Platform Built for the Future
Tekion delivers a pioneering end-to-end cloud-native automotive platform, tailored for dealers, manufacturers, and technology partners alike Its modular suite includes:
Tekion AI – a robust engine driving intelligent actions across operations
DMS (Dealer Management System) and CRM (Customer Relationship Management) – seamlessly integrated tools for efficient dealership workflows
Digital Retail and Service Experience – facilitating smooth, omnichannel consumer journeys
Advanced Analytics – delivering actionable insights for data-informed decisions
Tekion Pay – streamlining payments and financing
Virtual‑to‑Visit Experiences and Interstate TT&L Processing (TDP) – enhancing both customer engagement and logistical operations
For automotive manufacturers, Tekion offers:
A Digital Shopping Experience for brands
Vehicle Configurator, Digital Sales Concierge, and full Financing & Add-on integration
eSign, Online Payments, and Delivery mechanisms for end-to-end consumer satisfaction
And through its Open APIs and integration hub, third-party technology partners can easily connect and leverage real-time data, making Tekion a flexible ecosystem platform
AI‑Driven Personalization That Puts Customers First
Tekion’s core lies in its AI‑native approach—not an add-on, but foundational. The platform personalizes every interaction through machine learning, evolving with data to tailor experiences for customers at scale
Dealers report compelling outcomes:
Up to $9,000 in monthly accessory upsell revenue
Up to $36,000 monthly service upsell gains
Up to $64,000 in annual savings on paper and toner
As much as 180 hours saved per month via reduced manual workflows
23% reduction in aged accounts receivable
31% increase in Per Vehicle Retailed (PVR) performance
These numbers aren’t hypothetical—they’re real results reported by Tekion dealer partners.
Secure, Scalable, and Developer-Friendly
Security and compliance are non-negotiable in today’s world. Tekion meets stringent standards, including ISO 27001, ISO 27701, SOC1, and SOC2 Type II, ensuring top-tier protection for sensitive customer and operational data .
Beyond that, Tekion provides unlimited data storage and full data access through its open API ecosystem. Dealers and developers can freely leverage this infrastructure for operational efficiency and innovation
Transforming the Automotive Landscape
Tekion fosters a unified, intelligent automotive retail ecosystem where data, AI, and seamless connectivity converge. The platform’s scope of impact is defined by measurable business metrics:
Over $43 billion transacted
More than 3 million vehicles sold
24 million vehicles serviced
225 million parts sold
Over $4 million in ML-generated revenue
An impressive 95.6% accuracy in sales forecasts
$2 million in deferred service sales
A high 81.6% service appointment show rate
These figures underscore Tekion’s demonstrated industry influence across sales, service, parts, and analytics.
Trust Through Modern Architecture
As one industry leader observed:
“When you talk about a modern tech stack, versus a tech stack that was developed four or five decades ago, the security that comes along with modern architecture is drastically improved.”
– Patrick Hutchinson, CFO and General Counsel, McDonald Automotive Group
Tekion delivers a technology architecture that’s not only advanced—but built for today's security and scalability demands.
Why Tekion Matters
AI at the core: Not an afterthought—AI powers personalization, efficiency, and insights throughout
Seamless omnichannel integration: Supports digital touchpoints and physical dealerships in one platform
Developer-first design: Open APIs and real-time integrations make adoption and expansion frictionless
Proven ROI: Significant upsells, cost savings, and operational efficiencies reported by users
Security by default: Enterprise-grade compliance ensures trust and reliability.
In a market where customer experience and operational efficiency define success, Tekion stands out as a comprehensive, forward-looking solution. By blending AI, cloud-native architecture, and open integration, the platform redefines how dealerships operate and engage.
